“People will forget what you said, what you did, but they will never forget how you made them feel.” In this opening session, we’ll discuss what it means to provide... Read More
Exceptional customer experiences do not occur by accident. They are the result of intentional planning and processes designed to exceed expectations. When organizations are customer-centric, they have the opportunity... Read More
Stew Walker Epcon Communities In this interactive workshop, we’ll work together to discuss what we can do in the construction role to enhance the customer experience. Learn the power behind... Read More
In this workshop, learn key components of the Fair Housing Act that can impact the design and construction of homes. You’ll also learn about the ADA and what are some... Read More
The off-site Networking Event will be held at the Big Top location of Hi-Wire Brewing and take place on Tuesday, April 26th after the Vendor Fair concludes. This local brewery... Read More
Join Ali Wolf, Chief Economist of Zonda, in this General Session where she will discuss the current economy and the state of the homebuilding industry so that we can make... Read More
Managers take action in every step of the management process while witnesses do the bare minimum without any sense of innovation or creativity. Which one do you want to be? ... Read More
Going from Theory to Frontline Execution is Tough! As leaders, we learn lots of great ideas about how to run our companies, but if we don’t translate those ideas into... Read More
A true American hero as humble as he is grateful, Medal Of Honor recipient Florent Groberg shares with audiences an unforgettable story and equally remarkable lessons on leadership, selflessness, and... Read More
“People will forget what you said, what you did, but they will never forget how you made them feel.” In this opening session, we’ll discuss what it means to provide... Read More
Exceptional customer experiences do not occur by accident. They are the result of intentional planning and processes designed to exceed expectations. When organizations are customer-centric, they have the opportunity... Read More
Paul Hanson Epcon Communities In this interactive workshop, we’ll work together to discuss what we can do in our businesses enhance the customer experience. Learn the power behind knowing your... Read More
Join your fellow franchise builders to collaborate on topics relevant to running a successful homebuilding business in today’s market. Rita Martin and Caitlin Schrimpf will guide you through an exploration... Read More
In this 2-part workshop, join an in-depth discussion of how to structure your chart of accounts for meaningful monthly reporting. The percentage of completion and completed contract methods of accounting... Read More
The off-site Networking Event will be held at the Big Top location of Hi-Wire Brewing and take place on Tuesday, April 26th after the Vendor Fair concludes. This local brewery... Read More
Join Ali Wolf, Chief Economist of Zonda, in this General Session where she will discuss the current economy and the state of the homebuilding industry so that we can make... Read More
The dictionary defines Dynamic as “a force or factor that controls or influences a process of growth, change, interaction, or activity”, and thus I coined the phrase “Dynamic Thinking” to... Read More
Have an opportunity to hear from Epcon’s Legal Team during this interactive Q&A session. Learn about their roles and the different areas where it can benefi cial to consider having... Read More
A true American hero as humble as he is grateful, Medal Of Honor recipient Florent Groberg shares with audiences an unforgettable story and equally remarkable lessons on leadership, selflessness, and... Read More
“People will forget what you said, what you did, but they will never forget how you made them feel.” In this opening session, we’ll discuss what it means to provide... Read More
Exceptional customer experiences do not occur by accident. They are the result of intentional planning and processes designed to exceed expectations. When organizations are customer-centric, they have the opportunity... Read More
In this interactive workshop, we’ll work together to discuss what we can do in the marketing role to enhance the customer experience. Learn the power behind knowing your trademark and... Read More
From Amazon to Netflix, A.I is powering how consumers discover content, products, and services. This however, has yet to take place in the home building market. As consumers continue to... Read More
This session will include Rob, Leah Fellows (Blue Gypsy) and Tom Nelson (NDG Communications) reviewing the Strategic Guide to Marketing that was created last year and distributed to Franchise Builders... Read More
The off-site Networking Event will be held at the Big Top location of Hi-Wire Brewing and take place on Tuesday, April 26th after the Vendor Fair concludes. This local brewery... Read More
Join Ali Wolf, Chief Economist of Zonda, in this General Session where she will discuss the current economy and the state of the homebuilding industry so that we can make... Read More
1.) Understand and appreciate the key pillars of customer expectations in 2022. 2.) Map the customer journey into clear stages and teams to handle them. 3.) Evaluate and enhance how... Read More
Anything in print-from brochures, marketing collateral to social media- leaves your company open to litigation. There are certain words and phrases that should be avoided to ensure you don’t fall... Read More
This panel will be moderated by Rob Krohn, VP of Marketing for Epcon Communities. Panel participants include: Christine Vangsness, Director of Marketing at Heritage Homes Jeremiah Gore, VP... Read More
A true American hero as humble as he is grateful, Medal Of Honor recipient Florent Groberg shares with audiences an unforgettable story and equally remarkable lessons on leadership, selflessness, and... Read More
“People will forget what you said, what you did, but they will never forget how you made them feel.” In this opening session, we’ll discuss what it means to provide... Read More
Exceptional customer experiences do not occur by accident. They are the result of intentional planning and processes designed to exceed expectations. When organizations are customer-centric, they have the opportunity... Read More
Back by popular demand! Hear from some of our top producers in the Epcon system as they share tips on what they have done to achieve their success. Moderator:... Read More
In this workshop, you’ll learn about the Fair Housing Act and the ADA along with what you need to be mindful of in the sales process to avoid any accidental... Read More
The off-site Networking Event will be held at the Big Top location of Hi-Wire Brewing and take place on Tuesday, April 26th after the Vendor Fair concludes. This local brewery... Read More
Join Ali Wolf, Chief Economist of Zonda, in this General Session where she will discuss the current economy and the state of the homebuilding industry so that we can make... Read More
Sales are up, the back log is strong, but does it matter if they don’t stick? If you want customer loyalty then you must create service certainty. At the... Read More
A true American hero as humble as he is grateful, Medal Of Honor recipient Florent Groberg shares with audiences an unforgettable story and equally remarkable lessons on leadership, selflessness, and... Read More