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Program – Small (With Tab Name)

Caption Lines Here
Construction
Franchise Builder
Marketing
Sales

Registration Open

1:00 pm-4:00 pm
8th Level, Vanderbilt Wing

Estate Tour and Awards Banquet at the Biltmore

5:00 pm-9:45 pm
The Biltmore
Paul Hanson

Opening General Session: Redefining Remarkable

8:30 am-9:00 am
Grand BC
Paul Hanson
Anna Sullins

The Art of Customer Service

9:15 am-10:45 am
Grand BC
Anna Sullins

Applying Customer Service into the Construction Role

11:00 am-12:00 pm
Hoover
Scott P. Moore

Best Practices for Following Fair Housing in the Construction Process

1:00 pm-1:45 pm
Hoover
Scott P. Moore

Construction Round Table Best Practices

2:00 pm-3:00 pm
Hoover

Vendor Fair

3:00 pm-5:00 pm
Grand Ballroom A

Offsite Networking Event: Beers, BBQ & Bluegrass

6:00 pm-8:00 pm
Hi-Wire Brewing
Ali Wolf

General Session: The State of the Homebuilding Industry

8:30 am-9:30 am
Grand BC
Ali Wolf
Norb Slowikowski

Are You a Project Manager or a Project Witness?

9:45 am-12:30 pm
Hoover
Norb Slowikowski
Paul Cardis

From Great Ideas to Frontline Execution

1:30 pm-2:15 pm
Hoover
Paul Cardis
Flo Groberg

Closing General Session: Opportunities Earned & Leadership Learned: An American Hero’s Journey

2:30 pm-3:15 pm
Grand BC
Flo Groberg

Registration Open

1:00 pm-4:00 pm
8th Level, Vanderbilt Wing

Estate Tour and Awards Banquet at the Biltmore

5:00 pm-9:45 pm
The Biltmore
Paul Hanson

Opening General Session: Redefining Remarkable

8:30 am-9:00 am
Grand BC
Paul Hanson
Anna Sullins

The Art of Customer Service

9:15 am-10:45 am
Grand BC
Anna Sullins

Applying Customer Service Into Our Businesses

11:00 am-12:00 pm
Coolidge

Franchise Builder Round Table

1:00 pm-1:45 pm
Vanderbilt Terrace (Taft as weather backup)
Brady Bryan

Accounting Best Practices & Using 45L Tax Credits

2:00 pm-3:00 pm
Coolidge
Brady Bryan
Dave O’Brien

Vendor Fair

3:00 pm-5:00 pm
Grand Ballroom A

Offsite Networking Event: Beers, BBQ & Bluegrass

6:00 pm-8:00 pm
Hi-Wire Brewing
Ali Wolf

General Session: The State of the Homebuilding Industry

8:30 am-9:30 am
Grand BC
Ali Wolf
Al Trellis

Dynamic Thinking: Embracing Change as the New Normal

9:45 am-12:30 pm
Coolidge
Al Trellis

Epcon Legal Best Practices Panel

1:30 pm-2:15 pm
Coolidge
Joe Karpowicz
Tim Dobyns
Flo Groberg

Closing General Session: Opportunities Earned & Leadership Learned: An American Hero’s Journey

2:30 pm-3:15 pm
Grand BC
Flo Groberg

Franchise Builder Golf Scramble

4:00 pm-7:00 pm

Registration Open

1:00 pm-4:00 pm
8th Level, Vanderbilt Wing

Estate Tour and Awards Banquet at the Biltmore

5:00 pm-9:45 pm
The Biltmore
Paul Hanson

Opening General Session: Redefining Remarkable

8:30 am-9:00 am
Grand BC
Paul Hanson
Anna Sullins

The Art of Customer Service

9:15 am-10:45 am
Grand BC
Anna Sullins
Rob Krohn

Applying Customer Service Into Marketing Experience

11:00 am-12:00 pm
Eisenhower
Rob Krohn
Will Zhang

Utilizing Predictive Analysis & AI to Modernize the Home Search Experience

1:00 pm-1:45 pm
Will Zhang
Leah Kaiz Fellows

Understanding the Metrics of Marketing: The Numbers You Need to go from Web Lead to Sale

2:00 pm-3:00 pm
Eisenhower
Leah Kaiz Fellows
Tom Nelson
Rob Krohn

Vendor Fair

3:00 pm-5:00 pm
Grand Ballroom A

Offsite Networking Event: Beers, BBQ & Bluegrass

6:00 pm-8:00 pm
Hi-Wire Brewing
Ali Wolf

General Session: The State of the Homebuilding Industry

8:30 am-9:30 am
Grand BC
Ali Wolf
Bassam Salem

From Customer Expectations & Journey to Real-Time Engagement & Digitalization

9:45 am-11:00 am
Eisenhower FG
Bassam Salem
Scott P. Moore

Legal Pitfalls to Watch for in Marketing

11:15 am-12:30 pm
Eisenhower FG
Scott P. Moore
Rob Krohn

Marketing Best Practices Panel

1:30 pm-2:15 pm
Eisenhower
Rob Krohn
Flo Groberg

Closing General Session: Opportunities Earned & Leadership Learned: An American Hero’s Journey

2:30 pm-3:15 pm
Grand BC
Flo Groberg

Registration Open

1:00 pm-4:00 pm
8th Level, Vanderbilt Wing

Estate Tour and Awards Banquet at the Biltmore

5:00 pm-9:45 pm
The Biltmore
Paul Hanson

Opening General Session: Redefining Remarkable

8:30 am-9:00 am
Grand BC
Paul Hanson
Anna Sullins

The Art of Customer Service

9:15 am-10:45 am
Grand BC
Anna Sullins

Applying Customer Service Into the Sales Role

11:00 am-12:00 pm
Grand BC

Top Producers Workshop

1:00 pm-1:45 pm
Grand BC
Scott P. Moore

How Fair Housing Laws Impact the Sales Process

2:00 pm-3:00 pm
Grand BC
Scott P. Moore

Vendor Fair

3:00 pm-5:00 pm
Grand Ballroom A

Offsite Networking Event: Beers, BBQ & Bluegrass

6:00 pm-8:00 pm
Hi-Wire Brewing
Ali Wolf

General Session: The State of the Homebuilding Industry

8:30 am-9:30 am
Grand BC
Ali Wolf
Jason & Mary Forrest

Forrest Performance Group: When Certainty Is Lost, All Is Lost

9:45 am-2:15 pm
Grand BC
Jason & Mary Forrest
Flo Groberg

Closing General Session: Opportunities Earned & Leadership Learned: An American Hero’s Journey

2:30 pm-3:15 pm
Grand BC
Flo Groberg